Our practice recognises that trauma comes in various forms and comes about due to a variety of difficult life experiences.
Such experiences as school and community bullying, all forms of assault and abuse, Domestic and Family Violence, Grief and Loss, adverse childhood experiences, natural disasters such and fires and floods. Plus, any experience that has you held captive to prolonged fear and terror.
Each of our counsellors has experience and training in working with the forms of complex trauma and single incident traumatic experiences mentioned above.  We acknowledge the physiological impacts of trauma and not just the psychological responses to trauma.
We acknowledge that trauma can be held within the body and we have an understanding of how this impacts childhood and adolescent development and it's impacts on the autonomic nervous system and polyvagal nerve (Rosenberg, S. 2017).
Our trauma-informed practices include strength-based approaches, Relational Narrative, Collaborative client-centred approach, Emotional Focused Therapy, Dialectical Behaviour Therapy (DBT), Systems Theory.  We focus on creating and maintaining a safe therapeutic relationship to support each person within their change process and re-authoring of their lives.
We also aim to follow the guiding principles of trauma-informed practice set by the Blue Knot Foundation.
These first main principles being,
Safety, Trustworthiness, Collaboration, Choice and Empowerment. These principles can inform the basis for every one of our interactions and it is important that they are applied by service providers of all kinds. (Blue Knot Foundation. Pg 54. 2019)
“Go slower to get there faster” (Treisman, K. 2017) in processing trauma is a theme we like to apply so that the above principles can be honoured as we keep to the pace of the client.
“Anything that is human is mentionable and anything is mentionable is manageable. When we can talk in a safely held place about our feelings, they become less overwhelming, less upsetting and less terrifying.  The people we trust with that important talk can help us know we are not alone”.  (Fred Rogers).
We also believe “that safe, positive and respectful relationships are the key to health and wellbeing.  We also believe that healthy relationships create the context for positive supportive change in people’s lives.  We acknowledge that Trauma and complex Trauma and the effects of Trauma occur within the context of relationships. Hence the need to provide safe, caring, supportive, healthy relationships to assist in Trauma recovery”. (Treisman, K. Pg 123 2017). 
References
Blue Knot Foundation. Practice Guidelines for Treatment of Complex Trauma and Trauma-Informed care and Service Delivery. 2019. 
Treisman,K. 2017. A therapeutic Treasure Box for working with Children and Adolescents with Developmental Trauma.  Jessica Kingsley Publishers:  London.
Rosenberg, S. 2017. Accessing Healing Power of the Vagus Nerve.  North Atlantic Books: California